Jili8 Terms & Conditions – Your Rights and Responsibilities

01 General Terms & Applicability

These Terms and Conditions ("Terms") govern the use of the Jili8 platform and all its services. Jili8 is an internationally licensed online gaming and betting platform serving users in Bangladesh and other countries.

These Terms & Conditions apply equally to the Jili8 website (jili8.co), mobile app, and all associated services. If you do not agree to these terms, please refrain from using the Jili8 platform.

Jili8 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

02 Account Registration & Eligibility

To open an account on Jili8, the following requirements must be met:

• You must be 18 years of age or older to register.
• Each person may hold only one Jili8 account. Multiple accounts will be closed immediately upon detection.
• All information provided during registration must be truthful, accurate, and up to date.
• Use a strong password to keep your account secure and never share it with anyone.
• You are solely responsible for all activity on your Jili8 account.

03 Age Verification & Identity Confirmation

Jili8 enforces a strict policy against the use of its platform by minors (under 18). If a user is suspected of being underage, Jili8 may request proof of age at any time.

Accepted documents for age verification:

• National ID Card (NID)
• Valid Passport
• Driving License (with age)
• Birth Registration Certificate (as supplementary proof)

If a user is found to have opened a jili8 account by providing a false age, the account will be suspended and all deposited funds may be forfeited.

04 Deposit, Withdrawal & Financial Policy

All financial transactions on Jili8 are processed securely and encrypted. For more details, visit our Payment page.

• Minimum Deposit: Subject to limits set by Jili8, which may change from time to time.
• Withdrawal Process: Your account must be fully verified before submitting a withdrawal request.
• Processing Time: Withdrawals are typically completed within 24–72 hours, though delays may occur due to bank or mobile banking systems.
• Currency: All transactions are processed in Jili8-supported currencies.
• Chargeback Policy: In the case of fraudulent chargebacks, Jili8 reserves the right to take appropriate legal action.

05 Bonus, Promotion & Voucher Policy

Jili8 offers a variety of bonuses and promotions. All bonuses are subject to the following terms:

• Each bonus comes with specific wagering requirements that must be met before the bonus can be withdrawn.
• The welcome bonus is available to new members only and can be claimed once per account.
• Jili8 Voucher Must be used within the specified validity period. Expired vouchers will not be accepted.
• Multiple bonuses cannot be claimed simultaneously unless explicitly permitted by jili8.
• Jili8 reserves the right to void any bonus if abuse or fraud is suspected.
• Jili8 reserves the right to modify, suspend, or cancel any promotion at any time.

VIP Program- Bonuses and benefits are defined separately and apply according to membership tier.

06 Gaming & Betting Rules

All gaming and betting activities on Jili8 are governed by the following rules:

• All games on Jili8 are third-party audited and RNG (Random Number Generator) certified.
• Betting- All bets are settled based on the final outcome, and in the event of a cancelled bet, Jili8 will issue a full refund.
• If a game result is voided due to a technical error, Jili8 will issue a full refund for that bet.
• In Live Casino games, the dealer's decision is final.
• New Games Special terms may apply at launch, which will be clearly stated on the page.

07 Prohibited Activities & Anti-Fraud Policy

The following activities are strictly prohibited on the Jili8 platform:

• Creating multiple accounts by the same individual.
• Misuse of bonuses or promotions (bonus hunting, bonus abuse).
• Using another person's account or sharing account access.
• Attempting to manipulate game outcomes.
• Using software or bots to place automated bets.
• Money laundering or any other illegal financial activity.
• Attempting to hack or gain unauthorized access to the Jili8 system.

If any of the above activities are proven, Jili8 will immediately close the account in question and take legal action if necessary.

08 Account Suspension & Closure Policy

Jili8 may suspend or permanently close an account in the following circumstances:

• In the event of a Terms & Conditions violation.
• Providing false information.
• If KYC verification has not been completed.
• Extended inactivity (typically 12 months).
• At the user's own request.
• By order of a court or regulatory authority.

Any legitimate funds in a suspended account will be returned after verification; however, if a rule violation is proven, the funds may be forfeited.

09 Limitation of Liability & Disclaimer

Jili8 accepts no liability for the following:

• If a game is interrupted due to internet connectivity issues or technical errors.
• If a third-party service (mobile banking, internet service provider) fails.
• If login credentials are lost due to the user's own negligence.
• If services are disrupted due to natural disasters or other force majeure events.

However, Jili8 always strives to provide uninterrupted, high-quality service and to resolve any issues as quickly as possible.

10 Privacy Policy & Data Protection

Jili8 takes the protection of your personal data very seriously. We do not sell your information to third parties. For more details, please see our Privacy Policy page.

Jili8 uses SSL encryption, two-factor authentication, and advanced firewalls to ensure your security. Your financial information is stored with the highest level of protection.

11 Right to Modify Terms & Conditions

Jili8 reserves the right to modify, amend, or update these Terms and Conditions at any time. Members will be notified of any significant changes via email or platform notification.

Continued use of the jili8 platform after any changes take effect will be considered acceptance of the updated terms. We recommend visiting this page regularly.

12 Dispute Resolution & Contact

For any concerns or complaints, please contact Jili8 customer support first. Our 24/7 support team will work to resolve your issue as quickly as possible.

• Email: support@jili8.co
• Live Chat: Via the platform's live chat option.
• Response Time: Usually within 24 hours.

If a complaint is not resolved within 30 days of submission, it will be settled through Jili8's designated arbitration process. For further inquiries, visit our FAQ page.